Online Store Specialist

We are currently looking for a highly skilled and motivated Online Store Specialist to join our all-star, growing team in Milan!

Our Online Store Management team plays a key role in driving the development and execution of seasonal operating plans designed to capture global sales for our brand partners’ online stores.

What you'll do:

• Ensure that the online store and its overall look and feel are consistently aligned with the brand's identity and strategic goals

• Independently coordinate and supervise digital catalog creation, shooting plans, and visual guidelines, ensuring timely and high-quality execution

• Manage and optimize the flow of goods and pricing strategies in line with the brand partner’s retail and delivery plans

• Lead searchandising activities and oversee the implementation of commercial and editorial calendars, including promotions and newsletters

• Supervise the end-to-end process of product descriptions and translations, collaborating with internal and external copywriting teams

• Coordinate onsite activities and go-live processes for seasonal launches, new collections, and special projects

• Monitor, analyze and interpret site performance metrics, providing actionable insights and recommendations to internal stakeholders and brand partners

• Act as a key point of contact across cross-functional teams (Customer Service, Logistics, Tech) and external service providers, ensuring operational excellence and seamless communication

• Proactively identify areas of improvement and propose initiatives to optimize processes and enhance online store performance

What we're looking for:

• Academic background in Economics, Management, Marketing, or similar fields

• Proven experience (2–3+ years) in e-commerce, ideally within fashion, design, or luxury sectors

• Strong analytical and organizational skills, with a structured and proactive approach to problem solving

• Advanced proficiency in MS Excel and solid knowledge of PowerPoint and Word

• Fluency in both Italian and English

• High attention to detail and ability to manage multiple priorities in a fast-paced, dynamic environment

• Strong communication skills and the ability to effectively interact with internal teams and external stakeholders at various levels of seniority

• A collaborative attitude paired with the ability to work independently and take ownership of projects

What we offer:

• Benefits: monthly lunch tickets, company laptop, discounts to our owned brands and brand partners, and additional perks in the form of local discounts and offers

• Learning & Development Programs: continuous learning experience with TLG University and The Breakfast Club projects

• Be part of the young (31 on avg.) and international (30+nationalities) #TLGpeople group and work in a dynamic and fast-moving environment